- General number – 01204 333333
- Out of hours emergencies – 01204 336900
Social care out of hours emergencies
Health advice and reassurance. 111 is free from landlines and mobiles.
- Simply dial 111 from your phone.
If something’s troubling you, get in touch. Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal.
- Telephone: 116 123 (this number is free to call and will not show on your phone bill)
- email: email@example.com
- Visit our branch: Samaritans Bolton, 16 Bark Street East, Bolton, BL1 2BQ – see the website for opening hours
Childline (for under 19s)
- Telephone: 0800 1111 – available 24 hours a day, this number is free and will not show on a phone bill
- Telephone: 0300 123 3393
Bolton, Salford and Trafford Mental Health Crisis Line
01204 483 071
National Domestic Abuse Helpline (women only)
- Freephone: 0808 2000 247
Men’s Advice Line for Domestic Abuse
A confidential helpline for men experiencing domestic violence from a partner or ex-partner (or from other family members).
- Freephone: 0808 801 0327
CALM – The Campaign Against Living Miserably
(CALM) is an award-winning charity dedicated to preventing male suicide, the single biggest killer of men under the age of 45 in the UK.
Impartial advice on rights and responsibilities across the UK.
- Tel: 0300 330 9071
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services.
- Telephone: 0344 515 1640
Streetlink – assistance for rough sleepers
- 0300 500 0914.
Age UK can help with: Benefit queries and other money matters, Health and social care issues, Housing and transport queries, Filling in forms – by appointment, Understanding documents, and much more. Information and advice is free, private and confidential and if we can’t help, we can put you in touch with people who can.
- Telephone: 01204 382411
- 53-55 Victoria Square, Bolton, BL1 1RZ
The Silver Line – help for older people
The Silver Line is the only free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year.
- Telephone: 0800 4 70 80 90
Refugee Action Manchester
Refugee Action offers support, guidance and advice to asylum seekers in the UK. They can also offer advice on resettlement, accommodation and financial support.
- https://www.refugee-action.org.uk/our-services/0808 8000 630 for general information, Monday – Friday 8:30am – 5:30pm
- 0808 8000 631 for the advice line, including support for finding accommodation, Monday – Friday 8:30am- 5:30pm
- 07810 637464 for volunteer mentoring for asylum seekers in the Manchester area
- 0161 831 5448 for justice advice for asylum seekers in the Manchester area
Support for those under 19.
- Telephone: 0800 1111 – this service will not show on your phone bill.
This charity provides support groups, therapies and mindfulness sessions for those suffering from a range of psychological conditions. Please note that this is not an emergency service.
- Contact Mhist on 01204 537 897
Mental Health Awareness for Remote Workers: Practical Guide for Businesses” – it focuses on the impact of remote work to employee well-being and shares useful information such as:
- The biggest struggles of remote workers: a 2019 study found that 22% can’t unplug after work, 19% feel lonely, and 8% can’t stay motivated. Blurred boundaries between work and home life and lack of collaboration are also key problems influencing well-being.
- The importance of creating ‘culture’ in remote teams: how it makes a huge difference to employee happiness and how to build trust and a healthy work environment.
- What employers and managers can do to look after mental well-being and recognising mental health struggles amongst remote staff and colleagues.
Bolton Welfare Rights Service
For advice on benefit claims, appeals and assessments.
- email firstname.lastname@example.org
- Telephone: 01204 333 820
Bolton Macmillan Benefits Adviser
This organisation provides help with checking you are receiving the correct income – Applying for social security benefits & tax credits – Appealing against benefit decisions – Issues with your benefit claims such as overpayments – Health costs, such as prescriptions and travel to hospital – Accessing charitable grants – Applying for housing and council tax benefit – Help with means tested and non means tested benefits e.g Benefits for carers and disability benefits – Help to complete forms and apply for benefits – Advise on arrears which may have accrued for rent, council tax, fuel etc – Explain statutory sick pay and employment pay entitlements – Make referrals for independent financial advice – Help with Blue Badge applications
- email: email@example.com
- Telephone: Sarah Wiper at 01204 663059
Beat Eating Disorders:
Beat provides helplines for adults and young people offering support and information about eating disorders. These helplines are free to call from all phones.
- Adult Helpline: 0808 801 0677
- Studentline: 0808 801 0811
- Youthline: 0808 801 0711
Anorexia & Bulimia Care
ABC provide on-going care, emotional support and practical guidance for anyone affected by eating disorders, those struggling personally and parents, families and friends.
- Helpline: 03000 11 12 13
A voluntary organisation supporting teenagers and young adults who are feeling suicidal.
- Tel: 0800 068 41 41
Students Against Depression
A website for students who are depressed, have a low mood or are having suicidal thoughts. Bullying UK is a website for both children and adults affected by bullying
helps people who are struggling to cope – experiencing depression, anxiety, panic attacks or in crisis. You can call them between 8pm and 6am every night.
- Tel: 0300 003 7029